Service Cloud Quickstart Packages
[pt_price_list_type_2 uniq_id=””][pt_price_list_type_2_item link_text=”i want this” uniq_id=”” heading=”Silver” sub_heading=”Up and running in a few days!” price=”$” options=”{Profiles & Roles}1 User profile | 1 Role | Open visibility of records
{Object Configuration}5 Custom fields per object | 1 Custom page layout
{Support Process}1 Case record type with 1 support process
{Case Queue}1 Case queue (no routings)
{Letterhead/Email}1 Customized letterhead with 1 email template
{Reports & Dashboards}2 Reports | 1 Dashboard
{Training}One 15-minute pre-recorded walkthrough video” top_text_color=”#161616″ wrap_bg_color=”rgba(255,255,255,0.01)” wrap_text_color=”#161616″ bottom_bg_color=”rgba(255,255,255,0.01)” top_bg_color=”rgba(255,255,255,0.01)” button_text_color=”#ffffff” button_bg_color=”#8224e3″ custom_link=”url:%2Fcontact-us%2F|||”][pt_price_list_type_2_item priority=”on” link_text=”i want this” uniq_id=”” heading=”Gold” sub_heading=”Most popular!” price=”$$” options=”{Profiles & Roles}1 User profile | 1 Role | Open visibility of records
{Object Configuration}10 Custom fields per object | 1 Custom page layout
{Support Process}2 Case record types with 2 support processes
{Case Queue}1 Case queue with up to 2 case assignment rules
{Letterhead/Email}1 Customized letterhead with 1 email template
{Web/Email to Case}1 Web to case
{Escalation}1 Escalation rule
{Reports & Dashboards}5 Reports | 2 Dashboards
{Training}One remote instructor-led session” top_text_color=”#161616″ wrap_bg_color=”rgba(255,255,255,0.01)” wrap_text_color=”#161616″ bottom_bg_color=”rgba(255,255,255,0.01)” bottom_text_color=”” top_bg_color=”rgba(255,255,255,0.01)” custom_link=”url:%2Fcontact-us%2F|||”][pt_price_list_type_2_item link_text=”i want this” uniq_id=”” heading=”Platinum” sub_heading=”Most comprehensive” price=”$$$” options=”{Profiles & Roles}2 User profiles | 2 Roles | Open visibility of records
{Object Configuration}10 Custom fields per object | A maximum of 3 custom page layouts for all objects
{Support Process}2 Case record types with 2 support processes
{Case Queue}2 Case queues with up to 4 case assignment rules
{Letterhead/Email}1 Customized letterhead with 2 email templates
{Web/Email to Case}1 Web to case | 1 Email to case
{Escalation}1 Escalation rule
{Reports & Dashboards}5 Reports | 2 Dashboards
{Training}One 15-minute pre-recorded walkthrough video | One remote instructor-led session
{Post-implementation}10 Hours” top_text_color=”#161616″ wrap_bg_color=”rgba(255,255,255,0.01)” wrap_text_color=”#161616″ bottom_bg_color=”rgba(255,255,255,0.01)” bottom_text_color=”” top_bg_color=”rgba(255,255,255,0.01)” custom_link=”url:%2Fcontact-us%2F|||”][/pt_price_list_type_2]